In a conversation with Charulatha, Correspondent, Homes India Magazine. Abi Roni Mattom shared his views about the context of workplace design and construction and role does employee feedback play in shaping the final design and strategy of a workplace project.
Abi Roni Mattom, an adept corporate real estate leader, he leads India business for Unispace, a firm specialise in experiential workplace design, creates people-centric spaces that spark brilliance, deepen connections, foster a sense of belonging, and propel success. Renowned for outstanding leadership, negotiation, and analytical skills, he brings diverse expertise in lease negotiation, technical due diligence, design, and project management.
Effective project management in workplace design involves several key elements. It begins with the creation of a clear and comprehensive brief obtained through active engagement with end users, including employees who will ultimately utilize the workspace. This engagement is crucial to understanding the specific needs and preferences of the workforce as there is no once size fit for all. The development of a robust strategy is equally important, often requiring collaboration with designated employee groups to ensure that the project aligns with their objectives. A thorough understanding of client requirements, project milestones, and timelines is foundational to successful project management. Additionally, the design should prioritize customization and flexibility, especially considering the diverse needs of a multi-generational workforce we have today. Continuous communication and consultation with clients are on-going processes, allowing for the capture of evolving preferences and the identification of any emerging pain points. This iterative approach ensures that the final workplace design not only meets but exceeds the expectations of the end users, fostering a productive and harmonious work environment.
"Incorporating design considerations for inclusivity is a cornerstone of modern workplace design, with a focus on accommodating factors like neuro diversity and individual preferences."
Adapting to the Post-COVID Workplace Landscape
The COVID-19 pandemic has brought about a significant transformation in the fundamental purpose of the office, necessitating a shift towards fostering collaboration and purpose-driven work. The adoption of hybrid work models has become prevalent, allowing employees to alternate between remote and office work, reflecting a newfound flexibility in the way work is approached. This shift has led to a reduction in the number of workstations within office spaces, signalling a departure from traditional office layouts. Instead, there is a heightened focus on enhancing the overall quality of the workplace to accommodate the evolving needs of a dynamic workforce. Interestingly, the competitive landscape has seen a notable change, with the competition no longer confined to rival companies but extending to the home setups of employees. As a response, there is now an increased emphasis on creating inspiring and comfortable office spaces, designed to attract employees back to the physical workplace, ensuring it remains a compelling and preferred setting for work.
Employee feedback plays a pivotal role in shaping the design and strategy of a workplace, offering valuable insights into their preferences, concerns, and expectations. Recognizing the diversity within the workforce, customization of the workplace is the key, taking into account individual and generational needs to create an inclusive environment. Inclusion of employees in the strategy phase ensures that the workplace aligns seamlessly with their specific requirements, fostering a sense of ownership and engagement. The process goes beyond initial feedback, incorporating on-going surveys and feedback mechanisms that enable organizations to adapt continually to changing preferences and evolving needs. This iterative approach not only enhances the overall employee experience but also ensures that the workplace remains dynamic and responsive to the ever-shifting dynamics of the workforce.
"Employee feedback plays a pivotal role in shaping the design and strategy of a workplace, offering valuable insights into their preferences, concerns, and expectations."
Designing for Inclusivity and Well-being
Incorporating design considerations for inclusivity is a cornerstone of modern workplace design, with a focus on accommodating factors like neuro diversity and individual preferences. Beyond aesthetics, attention is directed towards elements such as lighting, biophilia, temperature, and furniture to actively contribute to employee well-being. These considerations acknowledge the profound impact that the physical environment can have on the mental and physical health of individuals in the workplace. Furthermore, sustainability practices are seamlessly integrated into the construction process, emphasizing the use of eco-friendly materials and energy-efficient designs. This holistic approach not only creates an inclusive and comfortable workspace but also aligns with broader environmental stewardship goals, reflecting a commitment to both employee satisfaction and responsible corporate practices.
Addressing diverse needs is pivotal, encompassing initiatives like gender-neutral facilities and accommodations for non-binary individuals. The design process extends to creating environments accommodating various working styles, recognizing the importance of neuro diversity. The emphasis is on establishing inclusive zones and providing flexibility to meet a range of employee needs, ensuring the workplace is tailored to the unique preferences of its diverse workforce. This comprehensive approach reflects a commitment to fostering an inclusive and supportive work environment where individuals of all backgrounds feel valued and accommodated, ultimately contributing to a more harmonious and productive workplace culture that celebrates diversity.
The future of workplace design is poised to be marked by a persistent reliance on technology, with a commitment to adapt to on-going advancements in the field. A notable shift is anticipated from traditional neighbourhood concepts to more organized zones that align with specific purposes and cater to diverse employee needs. The on-going importance of customization and flexibility in design is underscored, recognized as essential elements for attracting and retaining top talent. Hybrid work models, allowing employees to seamlessly transition between remote and office work, are expected to endure, necessitating designs that can adapt to the evolving nature of work. Notably, the focus on physical presence in the office remains paramount, emphasizing the continued importance of being seen for both employees and management, reflecting the enduring value placed on in-person collaboration and connection in the workplace.
Copyright © 2024 HomesIndiaMagazine. All Rights Reserved.
